BAXTERS BUSINESS CONSULTANTS

Baxters Business Consultants work almost exclusively within the financial service industry providing solutions in three main business areas.

Expert witness

Baxters Business Consultants are well known as mortgage lending experts offering vital services to the lending industry. Baxters Business Consultants are often required to provide expert opinion in respect of lending practice in respect of professional negligence claims, individual disputes and extortionate credit cases.

Baxters Business Consultants has as clients most of the major players in the mortgage industry including building societies, banks, centralised lenders and large life offices. The partnership enjoys excellent relationships with instructing solicitors which include many of the major City and provincial practices.

Expert opinion is provided in many mortgage related areas including:

ü  Mortgages & remortgages

ü  Lending policies, underwriting, loan assessment

ü  Forensic analysis of past mortgage cases comparing the lending against lending policies and general practices at the time, for Claimants and Defendants.

ü  Analysis of specialist lending products and individual mortgage applications, including offset, self-certification, sub-prime, buy to let, 100% loan to value, home income plans, equity release loans, shared appreciation mortgages and enhanced income multiples.

ü  Contributory negligence analysis

ü  Professional negligence

ü  Lending negligence

ü  Arrears management and possession sales

ü  Endowment -v- Repayment

ü  Mortgages / mortgage sales practice

ü  Negligent mortgage advice and inappropriate use of mortgage repayment vehicles

ü  Mortgage fraud (including forensic analysis of individual cases)

ü  Individual borrower disputes

ü  Unsecured lending

ü  Consumer credit & consumer loan disputes

ü  Consumer Credit Act and extortionate credit bargains

ü  Debt recovery / realisation

Training

Baxters Business Consultants provide a range of financial service training courses which include one day workshops for the CeMAP and Advanced CeMAP examination, customer care courses, key account management courses and managing in the competitive environment,  Baxters Business Consultants also undertake bespoke training projects.

Business consultancy

Baxters Business Consultants undertake a number of different business consultancy projects for clients in the residential mortgage lending and building society and financial service industry.

Nick Baxter
Chartered Institute of Marketing ‘Chartered Marketer’
DipM DipMan (Open) MCIM MAE
FPC CeMAP MAQ CeRGI CeRCC CeARL AdvCeMAP CeRCH

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Last modified: January 14, 2009